FAQ

ACCOUNTS/REGISTRATION

TEAMS/FRIENDS

GENERAL

PEDOMETERS

SUPPORT

ACCOUNTS/REGISTRATION

  • How do I join GYM60?

    Joining GYM60 is easy, just follow this link.
  • Is there an age limit to join GYM60?

    If you are under 13, you must have parental permission to join GYM60.
  • How do I delete my account?

    If you need to delete your account, please send an email to delete@gym60program.com. Include your email address and the username of your account. We will then confirm that you want to delete your account via email (to make sure it really is you) then we can delete your account.
  • How private is my information?

    None of your personal information will ever be sold to anyone. Some of your information is made available to members of the GYM60 program. You can read more details about that HERE.
  • I forgot my password! How can I get into my account?

    If you forget your password, please follow this link.

TEAMS/FRIENDS

  • How do I add a team that doesn’t already exist?

    If you would like to add a team to GYM60, please follow this LINK and fill out the form. We will get back to you once the team has been created.
  • Can I join more than one team?

    Yes, you may join as many teams as you would like.
  • How do I join/leave a team?

    To join or leave a team, go to that team’s page and click join team/leave team. To find a team’s page, click on teams, then search.
  • How do I add/remove a friend?

    You can find your friends in one of two ways. The members of a team are listed on each team page, so you may find your friend by visiting a team page that he or she is on. Or you can search for a friend on the FRIENDS page. Once you find your friend, click on his or her name to view their friend page, then click add friend/remove friend.
  • When I leave a team, does my data get erased from the team?

    No, the steps you added to a team while you were a member will stay with the team even if you later choose to leave that team.
  • When I join a team, does my data get added to that team?

    Only the data that you add or edit after joining the team will be added to the team data. For instance, if you have been in the program for two months, and then you join a team, only the data you enter AFTER you join the team will count towards that team’s totals. The data from the time before you joined will not be added to the team.
  • How do I know if someone added me as a friend?

    When you add someone as a friend, they will not be able to tell. Only you are allowed to know who you have added as friends.
  • The data for some of my friends isn’t showing up. Why not?

    If someone chooses to hide his or her data, then you won’t be able to view it, even if you add them as a friend.

GENERAL

  • How does GYM60 calculate distance?

    GYM60 estimates your stride length based on your height, and then simply multiplies your stride length by the number of steps you’ve taken to get the total distance you walked.
  • How do I edit dates in the past?

    You can edit up to 60 days in the past by following this link.

PEDOMETERS

  • Where do I get a pedometer?

    You can get an official GYM60 pedometer for free at these places: Gillette City Hall, Gillette Recreation Center, Campbell County School District ESC Building
  • How does the pedometer work?

    Some pedometers work differently than others. The GYM60 pedometers work by measuring the movement of your hips as you walk. If you listen, you can hear the pedometer clicking every time you take a step. The mechanics inside the pedometer move and record your steps, which are then shown on the screen.
  • Where should I wear my pedometer?

    Some pedometers may be worn in different ways, but the GYM60 pedometer needs to be worn near the middle of your body, with the screen facing upwards. Clipping it to a belt is one of the best ways to wear your pedometer.

SUPPORT

  • I have a question about the GYM60 program. Who do I ask?

    please email your general questions about gym60 to support@gym60program.com
  • I have a problem/issue/question with the GYM60 website. What do I do?

    Please send an email to support@gym60program.com